Privacy policy

Last updated: 9 November 2026

This policy explains how Plica ("we", "us") collects and uses personal information when you visit this website or send us a project enquiry.

Who we are

This website is operated by Origins 1450 Services Limited, a company registered in England and Wales (company number 16936032), whose registered office is at 109 Snakes Lane, Woodford Green, England, IG8 0DY. Origins 1450 Services Limited is the data controller for personal information collected through this website. For any privacy question, contact us at commercial@origins1450.com.

What we collect

When you use the Start a project or Contact us forms, we collect:

• your name, company or brand name, email address, country and, if you choose to give it, your phone number
• the details of your project that you enter, such as packaging type, quantities, timings and notes
• a record that you agreed to this policy, and the date and time you sent your enquiry

When you browse the site, our website platform may also record basic technical information, such as your browser type and IP address. It uses this for security and to keep the site running.

How we use it

We use your information only to:

• reply to your enquiry and discuss, quote for and deliver your project
• keep a record of our correspondence with you
• keep the website secure and working properly

We will not send you marketing emails unless you have separately asked us to. We do not sell your personal information.

Our legal basis

We rely on these UK GDPR grounds:

• Steps before a contract: handling your enquiry is a step you asked us to take before we enter into a contract with you.
• Legitimate interests: we keep business records and run a secure website.
• Consent: where we ask for it, you can withdraw it at any time.

Who we share it with

We share your information only with:

• the service providers that host this website and our email, under contracts that protect your data
• manufacturing and logistics partners, where this is needed to quote for or deliver your project, and only the details they need
• authorities, where the law requires it

Some of these providers may process data outside the UK. Where they do, we make sure appropriate safeguards are in place, such as the UK International Data Transfer Agreement or an adequacy decision.

How long we keep it

We keep enquiries that don't lead to a project for up to 24 months after our last contact. We then delete or anonymise them. If you become a customer, we keep project and transaction records for as long as the law requires, usually 6 years for financial records.

Cookies

This site uses only the cookies it needs to work and stay secure. We do not use advertising cookies. If we add analytics later, we will update this policy and ask for your consent where the law requires it.

Your rights

You have the right to:

• ask for a copy of your information
• correct it
• have it deleted
• restrict or object to how we use it
• move it to another provider

To use any of these rights, email commercial@origins1450.com. You can also complain to the UK Information Commissioner's Office at ico.org.uk, although we would appreciate the chance to resolve your concern first.

Changes

We may update this policy from time to time. The date at the top shows when it last changed.